Services

Our team of highly skilled professionals provide you the most comprehensive features in the arena of orthopaedic and neurosurgery billing. We provide excellent management in orthopaedic full revenue cycle and OON revenue cycle, along with Neuromonitoring Lease Back Services and other specialties.

Click on the tabs below to know more about the services offered by From The Ground Up.

Secondary Claims Management

This includes all of the provisions of FTGU’s Standard A/R Recovery service and a second component that applies to current claims. In this contract service, FTGU will work all claims 0-180 days at the standard billing rate. Claims more than 180 days will be worked according to the A/R Recovery rate.

  • Full Revenue Cycle billing services
  • Work EDI rejection report (correct and re-file all rejected claims)
  • Post all insurance and patient payments
  • Reconcile bank deposits and payment posting
  • Respond to patient billing inquiries (If you choose to have FTGU handle patient balances)
  • Immediately work all insurance correspondence, including “zero pays”
  • Call carriers to determine why zero pay claims (31 to 180 days old) were denied and take appropriate recovery action

Clients receive a monthly report identifying the actions FTGU has taken to recover unpaid insurance claims. FTGU will work every unpaid insurance claim a minimum of once every 45 days. FTGU defines this service as Secondary Claims Management (SCM).

For more information please click here to download the PDF

 

OON PA, Neuromonitoring Lease Back Services

Clients receive a monthly report identifying the actions FTGU has taken to recover unpaid insurance claims. FTGU will work every unpaid insurance claim a minimum of once every 45 days. FTGU defines this service as Secondary Claims Management (SCM).

 

Standard A/R Recovery

As a SCM client, you will have the option of adding our A/R Recovery Services package to further maximize your practice’s revenue. This service encompasses working past due claims that are from 120 days to 3 years old. FTGU works these claims until all claims are collected or designated unrecoverable. All unrecoverable claims are returned to the Client with notes explaining why the claim is unrecoverable.

For more information please click here to download the PDF

 

Transition Services

A one-time assignment of insurance claims with a date of service on or before the transition date to Client’s new platform. The principle for this assignment is that it is no longer cost effective for the Client to continue collection efforts on the old platform. FTGU works these claims until all claims are collected or designated unrecoverable. All unrecoverable claims are returned to the Client with notes explaining why the claim is unrecoverable. Transition Services includes the following activities for four months:

  • Post all payments received
  • Review Reject Reports and verify that all claims have been submitted successfully within the first 30 days
  • Review and recover claims aged between 30 and 180 days
  • Generate patient statements and respond to patient billing inquires

For more information please click here to download the PDF

 

If you wish to be advised on the most appropriate treatment, please call (817) 485-5100 X105 to schedule an appointment or click to request an appointment online.

 

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