Testimonials

“FTGU Medical Billing has been an excellent partner. The FTGU team that works on our account communicates daily with me, so I always feel updated and in-the-loop about our Accounts Receivables. FTGU’s monthly reports are a phenomenal tool. The report clearly shows FTGU’s activity on every outstanding claim and dissects reasons for denials. FTGU has been successful at helping us recover some very old Accounts Receivables leftover from before we partnered with them. FTGU also does a great job with our current Accounts Receivables, and carefully tracks every single claim — which is vital to maximize reimbursement.”

Allyson Harris,
Practice Manager

 

“We have been extremely happy with FTGU. Since they began doing our billing, not only are our collections timely and complete, but they gave us dozens of ideas about how to increase our charge capture which has resulted in markedly increased collections. Totally worth every penny!”

Joseph Valenti,
MD, FACOG

 

FTGU helped our group through a time of transition. I honestly can’t say enough [about] how thankful I was to have them. We didn’t see any dip in collections but, rather, an increase and things have just gone up from there. They are very attentive to their clientele and very knowledgeable.

Callie Tyner, Administrator
Texas Spine Consultants, LLP

 

We have been a client of FTGU Medical for five years. We feel incredibly fortunate to have such an outstanding group to handle billing for our orthopedic practice. During this time, I have found them to be more than a billing vendor for our practice. They have been a true partner in helping our practice thrive. They have assisted with the development and implementation of our new PMS and soon to be Electronic Medical Record technology.

They are extremely knowledgeable. I have no doubt that they work hard to collect on the difficult claims as if they were collecting for their own business. FTGU has in-house expertise in orthopedic coding and billing, and therefore has deservingly earned other area orthopedic practices as clients through an excellent reputation. I hope to continue my relationship with FTGU Medical for the lifetime of our practice.

I highly recommend them, without hesitation, to any medical provider who needs professional billing assistance with their practice.

Tom Blair, Administrator
W.B. Carrell Memorial Clinic

 

FTGU Medical has done an outstanding job collecting money owed while being sensitive to the relationship with patients.  I would strongly recommend and endorse their services.

Dr. Scott Conard, MD

 

“FTGU goes above and beyond; not only in service to their customers, but in thinking outside the box to maximize revenue. I would highly recommend them!”

Michelle Bastidas, RNC
Practice Administrator, The Minimally Invasive Spine Institute

 

“I can’t think of anything but positive things to say about FTGU.  Thanks for all of your help …”

Dr. David Brehm, MD

 

“As an experienced Practice Administrator, I am used to vendors making exaggerated claims about their abilities. So I was rather skeptical when FTGU said they could collect a major portion of my old AR, especially since it was over 8 months old and captured in an old system. I was pleasantly surprised when FTGU began generating significant revenue less than 45 days after receiving our AR…just like they said they would. I am extremely grateful to FTGU for helping me recover revenue that I assumed had been lost during a transition to a new billing platform”

Lia Pennington, Executive Director
Associated Orthopaedics and Sports Medicine

 

“The staff at FTGU have done an incredible job for our office.  We have been exceedingly pleased with their professionalism and the financial results that have benefited us. What an outstanding group of people!”

Dana Cooper, Administrator
The Osler Group

 

“FTGU has gone beyond what we would have thought possible.  They have reviewed our AR carefully and found revenue that we were not aware of and the collections are much better than we would have anticipated.  The organization is well organized and professional.  I would recommend them without reservation.”

Dr. Mark Olmstead, DO

 

"In a time of true financial crisis for the practice, FTGU came through and managed to find money where none existed before."

Dr. Melody Burton, DO
Southwest Arlington Primary Care

 

"I am constantly "singing your praises" and letting all of the Directors know that you do a great job. "

Greg Teviotdale – Business Manager at Medical Edge

 

I appreciate all you and your staff have done for me and my office staff. You were able to collect on accounts that we assumed were reimbursed in full. You also taught us how to properly code for some common procedures that insurance companies were consistently denying. Thank you for all your help.

C. J. Helling, Jr., M.D.

 

"FTGU was obtained to assist in collecting aged A/R when our practice reclaimed our outsourced billing. FTGU has been very attentive to our needs works well with our collectors and appeals department and gives us good value for claims we thought we could not collect. I highly recommend FTGU if you are having issue with aged collections."

Jeff Davis, Practice Administrator
Orthopaedic and Sports Injury Specialists

 

FTGU has been a saving grace for our practice. We went thru some management and staffing transitions and during that time our A/R was untouched. I was ready to just cut our loss and write everything off because I did not have the time myself nor the staff to work the old claims. FTGU was recommended to me and I thought why not – nothing to lose. Well within 6 weeks the checks started rolling in and I could not be more pleased. Everyone at FTGU has been a pleasure to work with and I can’t praise FTGU enough for what they have done for our practice. FTGU ROCKS!

Jennifer Rudisill, Practice Administrator
Biltmore Family Medicine, PLLC

 

I have enjoyed working with FTGU and its staff. Everyone is so professional and helpful. We appreciate all that you have done. I will gladly recommend you and your company anytime someone asks or when I hear someone in need of help with their revenue cycle management and AR.

Gloria Romines, Practice Administrator
Douglas R. Turgeon, M.D., P.A.